Cookie Policy

1. Introduction

Euser AI Solutions ("we," "us," or "our") uses cookies and similar tracking technologies on our website https://euserai.com to distinguish you from other users. This helps us provide you with a good experience when you browse our site, allows us to improve our AI services, and ensures compliance with the Data Protection Act, 2019 of Kenya.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

• Session Cookies: These are temporary and expire once you close your browser.
• Persistent Cookies: These remain on your device for a set period or until you delete them.

3. How We Use Cookies

We use cookies for the following specific purposes:

3.1. Strictly Necessary Cookies (Essential)

These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website (like your Client Portal) or make use of e-billing services. You cannot opt-out of these cookies as the website cannot function without them.

3.2. Functionality Cookies (AI & Preferences)

These are used to recognize you when you return to our website. This enables us to:

• Remember your preferences (e.g., your choice of "Dark Mode" or language).
• Maintain AI Chat History: If you are chatting with our "Euser AI" agent, we use local storage/cookies to ensure the bot remembers the context of your conversation as you move between pages.

3.3. Analytical/Performance Cookies

These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. We use this data to improve the way our website works (e.g., ensuring users in Nairobi can find our "Real Estate Automation" services easily).

Tool Used: Google Analytics.

4. Third-Party Cookies

Please note that third parties may also use cookies, over which we have no control. These third parties may include:

• Hostinger: Our hosting provider may use cookies for load balancing and security.
• Google / YouTube: If you watch our embedded demo videos, YouTube may set cookies on your device.
• Social Media: If you use the "Share" buttons for LinkedIn or X (Twitter), these platforms may set their own tracking cookies.

5. Your Choices & Consent

When you first visit our website, you will see a Cookie Banner asking for your consent.

• Accept All: You agree to the use of all cookies described above.
• Reject Non-Essential: We will only use "Strictly Necessary" cookies.
• Managing Settings: You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential parts), you may not be able to access all or parts of our site (such as the AI Demo).

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our technology (e.g., if we add a new payment gateway) or legal requirements. Any changes will be posted on this page with an updated "Effective Date."

7. Contact Us

If you have any questions about our use of cookies, please contact us at: